Answer: This is often caused by your Security Settings being set too high. Click here for the solution.
Question: My Security Settings need to remain set on 'high'. How can I overcome the issue with the menu not working without having to lower my Security Settings?
Answer: You need to 'add' the AAI website to your list of trusted sites. Click here for instructions.
Question: When I try to open some PDF documents, nothing happens and all I see is a blank screen?
Answer: Problems have been experienced by some users when accessing PDF documents. This can be due to a number of reasons. Problems that are typically experienced include the browser window freezing, or the PDF file opening as a blank page. Click here for the solution.
Question: Why do I get one of the following error messages; "Page cannot be displayed", "Unable to establish a connection to the server", "Internal service error", "404 Error" on some pages?
Answer: These are common error messages that appear when you cannot display a web page or when you are viewing old or incorrect content. There are a number of potential causes for these types of error messages. Click here for further assistance.
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